This is the message that was posted to readers,
"A couple times this summer, we've brought your attention to a new DallasNews.com feature that allows you to alert city of Plano staff to problems like potholes or faulty stop lights. We guess some of you didn't believe the city would actually respond and fix the problems.
Think again, and just ask Dan Rogers.
He asked Plano to fix an uneven pedestrian path near Central Expressway and Park Boulevard. The city forwarded the issue to TxDOT, which manages the path, and the problem was fixed. How about that?"