Check out a nice write up of an interview with Ben about SeeClickFix on Conntact.com, Connecticut's Business News Journal, that came out recently.
Here's a little sample from the article:
There's a big difference between being a resident and being a citizen of a community, according to entrepreneur Ben Berkowitz.
Citizens relate to local affairs, react to local events and respond to local problems, Berkowitz insists.
With his Web-based company, SeeClickFix, Berkowitz allows residents to identify, report and resolve neighborhood concerns, helping them exercise the role of citizen with the click of a computer mouse. [...]
The site is easy to use, and it demonstrates that any citizen can help resolve a neighborhood concern, he notes. The basis of SeeClickFix is the strength of that citizen power, Berkowitz says, adding, "Never doubt the average person."