An article published on Businessweek.com today describes SeeClickFix as riding a wave of technological change so important that some liken it to the development of highways, GPS, or even the internet itself. This wave is the Gov 2.0 movement, which draws on public data to create innovative apps and services to "boost government transparency, efficiency, and responsiveness."
The article–"Gov 2.0: The Next Internet Boom" by business journalist John Tozzi–compares the potential effect of Gov 2.0 enterprise on governance to the effect of blogs and YouTube on media. As SeeClickFix CEO Ben Berkowitz described it, it's a way of "redistributing governance to the hands of citizens."
What's interesting about Gov 2.0 is that the innovation grows out of new efforts from the White House to release public data, spurring app design and creating new windows for entrepreneurship. According to Tim O'Reilly, host of this week's Gov 2.0 Expo, "This is one of those amazing outcomes where the government does something small that has a huge impact on the economy."
While many Gov 2.0 apps grow out of government competitions, others, like SeeClickFix, "aren't waiting for government to open up. Instead, they're creating Web apps that help push officials and agencies to be more transparent and responsive."
So we're a bit impatient... But waiting for bureaucracy is so 20th century.