What does a New Jersey mayor have in common with celebrated Craigslist founder Craig Newmark? A leadership style that listens -- and replies -- to the voice of the people. Specifically, James Anzaldi of Clifton, NJ has been responding directly to citizen reports on SeeClickFix. When residents see his signature -- "Mayor Jim" -- attached to a personal response concerning a reported issue, they realize he's willing to be part of the process of community improvement, rather than just delegating the task to someone else.
Similarly, Craig Newmark is recognized as being surprisingly responsive to correspondence from the general public despite his celebrity status. He created Craigslist to fill a need -- not to gain popularity -- and now remains accessible, ready to have a conversation with anybody. For that reason he is respected as a down-to-earth guy who doesn't mind getting his hands dirty. Mayor Jim is bringing the same service-oriented philosophy to his hometown by creating a personal watch area on SeeClickFix, which he monitors and maintains as part of his service to the people of Clifton.
The "civil servant" approach recently gained considerable recognition as it was employed by another New Jersey mayor -- Cory Booker of Newark -- during the "Snowpocalypse" of late December. Booker impressed the "Gov2.0" community (and a lot of other people too) by his continual use of Twitter to keep Newark citizens informed and encouraged during the storm and the days following. He took things a step further by personally attending to the needs of stranded citizens. A mother in need of diapers for her baby received some from Booker's own hands; residents saw him shoveling out their cars; a woman in labor was attended by Booker and his team until EMS arrived. That's what is known as "leading by example."
We think Mayor Jim of Clifton is setting a leadership example, too. He cares about his community -- which encourages his citizens to continue their improvement efforts. In reporting issues to local authorities, it's always nice to know someone is listening -- and willing to talk back. Keep up the great work, Mayor Jim!
'Tis the Season for Potholes
With pothole season upon us SeeClickFix HQ is buzzing with excitement. Every Spring we see a considerable spike in citizen engagement platform wide. Our CEO Ben Berkowitz is famous for saying “potholes are the gateway to citizen engagement” and as the data shows he is spot on. We are all looking forward to see what municipalities have in store for their … Continued
SeeClickFix Helps Save Tax Dollars
SeeClickFix is not just a great way for citizens to get their concerns addressed by City Hall. In an era of budgetary pressure, it’s also a great way for cash-strapped municipalities to save money. This reality was highlighted very clearly in this insightful article in Government Technology. The basic problem the article outlines is that … Continued
“Accountability and transparency will only improve our city”
James Cappleman is running for Alderman in the 46th Ward in Chicago. He also is receiving publicly documented concerns from his constituents via SeeClickFix. On February 3rd Cappleman announced that he would like to see SeeClickFix integrated into the City of Chicago's business process. While the city can pay for SeeClickFix's pro tools we encourage … Continued
Omidyar Network and O'Reilly AlphaTech Ventures Bring Neighborhoods and City Hall Closer Together with Investment in SeeClickFix
January 11, 2011, REDWOOD CITY, Calif. — Omidyar Network and O'Reilly AlphaTechVentures (OATV) today announced an equity investment in SeeClickFix, the developerof technologies that enable citizens to report and monitor non-emergency issues in theirlocal community. The investment reflects both organizationsâ belief that technology canscale programs that foster meaningful engagement among citizens, their local governmentand others … Continued