This week Sacramento 311 announced their new mobile app provided by SeeClickFix. The solution provides for different service request types based on the geo-dynamic location of the report. This gives the county flexibility in their service request offering that they didn't have previously.
Their press release is here: http://www.saccounty.net/news/latest-news/Pages/311.aspx
The press has has already picked up on the story: http://www.lodinews.com/news/article_9bdfb9a9-e869-582e-a2dc-5d926ec5779a.html