On Martin Luther King Jr. Day, many folks are reflecting on
the importance of service.
Here at SeeClickFix, we have the opportunity to talk to users who are committed to serving their communities every day. These users includeresidents, who take time to report and vote on issues, andgovernment officials, who have dedicated their careers to serving the public.
In one of his most powerful sermons called "Drum Major Instinct", Martin Luther King Jr. encouraged us to seek greatness through service:
"If you want to be important'wonderful. If you want to be recognized'wonderful. If you want to be great'wonderful. But recognize that he who is greatest among you shall be your servant. That's a new definition of greatness.
And this morning, the thing that I like about it: by giving that definition of greatness, it means that everybody can be great, because everybody can serve. You don't have to have a college degree to serve. You don't have to make your subject and your verb agree to serve. You don't have to know about Plato and Aristotle to serve. You don't have to know Einstein's theory of relativity to serve. You don't have to know the second theory of thermodynamics in physics to serve. You only need a heart full of grace, a soul generated by love. And you can be that servant."
Words like these remind us of one of our goals: to create a platform that promotesthe equal opportunity to serve.
As a company, it is important for us to remember that our tool should ensure thatany citizenwith access to the Internet (whether through their mobile phone, desktop, or public library), can easily communicate with their government about issues in their community. After all, citizens asking for service is a servicein and of itself' as the action of identifying and reporting an issue often leads to a positive effect for an entire street, neighborhood, or city. Increasing access for all citizens to have this experience and to be heard, levels the playing field of community service, and should be a priority for any strong community.
Thank you to the memory of Martin Luther King Jr., for reminding us to keep this goal close. And thank you to our citizen and government users, who inspire us everyday, by their capacity to serve.