Gainesville, FL Improves 311 Services with Mobile App

As the county seat and largest city in Alachua County, Gainesville has always been dedicated to improving citizen services for its residents. Today, Gainesville is announcing a new mobile application that allows its 127,400+ citizens to report non-emergency issues in their community. With the free, easy-to-use app and web tools, Gainesville citizens will now be able to provide city staff with pictures, videos, specific descriptions, and more -- valuable information needed to get the job done efficiently.


The "311GNV" platform also offers a centralized and integrated management system, whereby city officials can engage further with citizens, track issues and monitor success. This unified and citizen-connected platform will increase both the quality and efficiency of service throughout Gainesville.

Gainesville is known for being a leader in providing excellent citizen services. In 2007, Gainesville was ranked both as the #1 place to live in North America by "Cities Ranked and Rated", as well as one of the "best places to live and play" in the United States by National Geographic Adventure. Its city streets bustled with activity at all times of the year, especially begin home to the University of Florida, the nation's eighth largest university campus by enrollment. By launching "311GNV", the city hopes to leverage technology to continue to engage their citizens, while simultaneously save time and resources.

The mobile app is available for download on Android and iPhone. In addition to the mobile apps, residents can send reports to the city using the widget on the city's website and

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