Greenfield, MA Launches Citizen Reporting App

It is a well-known fact that Greenfield, MA is the center of life in the northern Pioneer Valley area. The town 18,000+ citizens live tucked between the Connecticut River and gorgeous Berkshire foothills -- at a nexus of both commerce and culture. And now, Greenfield has officially launched a new citizen mobile app as part of Massachusetts' regional shared service solution, Commonwealth Connect! By joining over 70 other towns on the Commonwealth Connect platform, Greenfield is committing to continue to provide excellent services to its citizens.

Branded as "Greenfield 311", Commonwealth Connect allows citizens and visitors to report issues such as potholes, graffiti, drainage, and flooding quickly and easily via web tools and mobile apps. These reports are then forwarded directly to departments throughout the town with all the information needed to get the job done.

Check out this video on Commonwealth Connect created by MassIT below!

The Commonwealth Connect mobile app is available for download on Android and iPhone. In addition to the mobile apps, citizens can send reports via the town's website, Facebook page, or through

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