According to a recent WATD news story, officials in Cohasset, MA are clarifying and defining waysto streamline town services.
For example, Steve Gaumer, Cohasset'sSelectmen chairman, said the board isconsidering a works-performance management plan during a meeting this week. A key part of this conversation will be the addition of Cohasset's new SeeClickFix program.
As Gaumer says:"The performance management piece is a way of measuring ourselves and determining just how effectively we do what we say we do. If we find the fact that we are spending an awful lot time and energy in areas that don't align with that, well then we can adjust and spend our tax dollars more efficiently."
We're excited to see the role SeeClickFix plays in making Cohasset's citizen services better and workflow more efficient!