How is Alameda, CA Improving Citizen Services?

Alameda, CA is known for being a "City of Homes and Beaches" where families can find a thriving place to live, work, and, of course, play. And now, the city's 75,000+ citizens will be able to play a role in Alameda public services as the city launches its new 311 citizen service system!

With the city's new free, easy-to-use app and web tools, Alameda citizens will now be able to provide city staff with pictures, videos, specific descriptions, and more -- ample, valuable information needed to get the job done as efficiently as possible.

The platform will also offer a centralized and integrated management system, whereby city officials can engage further with citizens, track issues and monitor success. This unified and citizen-connected platform will increase both the quality and efficiency of service throughout Alameda.

The mobile app is available for download on Android and iPhone. In addition to the mobile apps, residents can send reports to the city's website or

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