Big Rapids, MI is launching new citizen reporting app powered by SeeClickFix!

(image from here)

We are thrilled to announce that Big Rapids, MI is launching with their new citizen reporting app powered by SeeClickFix!

Big Rapids offers a tremendous amount to its 10,000+ citizens. Its blend of arts, recreation, and vibrant culture give citizens plenty to do to fill their weekends ' especially families. And now, with the city's new app, Big Rapids can add to its cultural scene with enhanced citizen services to match.

The new mobile app will allow citizens, residents and visitors to report problems such as potholes, graffiti, drainage and flooding quickly and easily via web tools and mobile apps. These reports are then forwarded directly to departments throughout the city with all the information needed to get the job done. "Responsible, effective government is a goal of every community," said Stephen Sobers, City Manager of Big Rapids, "SeeClickFix is a tool that quantifies the good government that is [Big Rapids'] passion.

Furthermore, the platform offers a centralized and integrated management system, whereby city officials can communicate with citizens, track issues and monitor success. "The best results will be that activities are less likely to 'fall between the cracks'," said Sobers, "I believe this accountability will develop into much better communication with the public and confidence in the general public that their government is working for them."

"Big Rapids is looking forward to crafting new relationships with citizens and with providing greater accountability in service needs and responses." - Stephen J. Sobers, City Manager

Big Rapids joins a growing group of municipalities in Michigan that have partnered with SeeClickFix to improve citizen services:

  • Marshall (pop. 7,053)
  • Saline (pop. 8,810)
  • Ypsilanti (pop. 19,809)
  • Adrian (pop. 20,000)
  • Allen Park (pop. 28,210)
  • Portage (pop. 46,292)
  • Roseville (pop. 47, 299)
  • Taylor (pop. 62,114)
  • Westland (pop. 82,578)
  • Ann Arbor (pop. 113,999)
  • Lansing (pop. 114,605)
  • Calhoun County (pop. 135,099)
  • Detroit (pop. 701,475)

The mobile app is available for download on Android and iPhone. In addition to the mobile apps, residents can send reports to the city