Ocean Ridge, Florida Launches SeeClickFix for 1,600+ residents

Ocean Ridge FL Photo credit:  Bill Hancsak (via Town of Ocean Ridge)

Today, the Town of Ocean Ridge, FL launches SeeClickFix, a citizen reporting tool for its population of 1,600+. Residents can now connect directly with their local government about neighborhood issues like potholes, blight, and more on the Ocean Ridge SeeClickFix mobile app or online.

Ocean Ridge joins a growing network of SeeClickFix partner cities, towns, and counties throughout Florida, including St. Petersburg, Surfside, and Fort Pierce. The platform’s unique flexibility provides ways for it to be used in towns of all sizes, including smaller communities like Ocean Ridge who seek to improve citizen services and work order management with limited resources.

OceanRidge-FINAL-011017 The app [powered by SeeClickFix] has ushered in a new era of customer service and accountability in city government, It’s never been easier for Detroiters to get their voices heard and their complaints taken care of.”

 
"We are pleased to launch SeeClickFix, an innovation tool providing improved tracking and response times for our residents, who can now see and report issues of concern anytime from any digital device 24/7/365. This tool gives our residents ability to be even more directly involved in town government. Citizens act as our extended “eyes and ears” to help prioritize matters needing the most attention.  SeeClickFix makes it simpler and easier for our residents to communicate directly to town staff, hence internally streamlining our process to track and get things done. Using latest technology, the platform provides enhanced amenity for our community’s “concierge level” of service, ability to update and respond efficiently, and track progress from anywhere. Give it a click and let’s see what we can fix…”

- Jamie Titcomb, Town Manager
When Ocean Ridge residents report an issue through SeeClickFix, the correct person in the town will receive the report and begin work on the issue. Residents can comment on an issue, vote to get it fixed, and keep track of issues in their neighborhood with Watch Areas. Meanwhile, the town will be able to funnel issues through to completion while being more transparent and efficient.

You can report an issue directly at SeeClickFix.com or download the SeeClickFix app for iPhone here or for Android here.