The town government is excited to engage with residents around neighborhood issues like graffiti, illegal dumping, potholes and much more. One of the benefits of this new system is that residents can now easily include descriptions, photos, videos, and automatic geolocation. Each type of issue will be routed automatically to the right department, making the connection between the resident and government workflow seamless.
Once the town receives the issues, residents will also receive updates on acknowledgement and receipt of the report and real-time progress updates until the issue is closed. This will help the town government and residents stay more engaged. Not only will be government be able to respond to resident needs more quickly, but residents will also be able to stay knowledgeable about the services that the government provides.
With this new initiative, Swartz Creek seeks to increase efficiency, engage more residents, and promote government transparency. This partnership with SeeClickFix marks a huge step forward for an even better Michigan.
“The community of Swartz Creek strongly identifies itself as a residential area. The city council endeavors to provide the highest quality service delivery for water, sewer, streets, recreation, and general services to ensure the highest quality of life for those residents. SCF will better connect residents with services providers to more quickly, thoroughly, and transparently address issues important in everyday life, making service delivery in Swartz Creek the best in Genesee County.”
-Adam Zettel, City Manager
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