SeeClickFix for Universities

SeeClickFix helps universities to manage student complaints and optimize communication for service staff — simplifying operations and improving service

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How Colleges Can Manage Services by Engaging their Students: A Conversation with Susquehanna University

Note: The webinar starts about 20 seconds in!

Susquehanna University has been using SeeClickFix manage services efficiently and easily by engaging their students. Issues are getting resolved faster, students are more engaged, and the campus is more beautiful than ever before. Learn from Chris Bailey, Director of Facilities Management at Susquehanna University, about how colleges and universities can improve service with SeeClickFix by increasing engagement, efficiency, and empowerment.

Student Complaints

Improve student communication

Give students an easy and accurate way to submit issues. Collect all student or staff service requests in one place. Manage communication back to student from submission to resolution.
  • Branded mobile apps
  • Interactive website widgets
  • Facebook app
  • Call taker interface
Service Management

Internal communication tools to get the job done

Provide staff, supervisors, and management the best tools to fix issues efficiently and effectively. Our intuitive, powerful web and mobile tools will help improve your organization in no time.

  • Web based work orders
  • @mentions on tickets
  • SLAs and notifications
Forward Issues

Automatically forward municipal and county issues

Route requests across agencies and jurisdictions. Use SeeClickFix to easily pass issues to the right municipality or external agency.

  • Unlimited jurisdictions
  • Geographic routing
  • External agency routing

Let's get to work

We would love to show you how other campuses are using SeeClickFix and discuss how we may be able to help your organization!