Mayor Testimonials

Hear what our partners are saying about us!

 
Mayor Rick Kriseman

"The positive, compounding effect that it's had on the community is incredible."

Mayor Rick Kriseman, St. Petersburg, FL

A better city starts with better communication. Let's get to work.

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Mayor Annise Parker

Mayor Annise Parker

Houston, TX • In office 2010-2016

Population: 2.196 million “I am excited to join 311 today to announce the redesigned 311 Help & Info,” said Mayor Parker. “The old 311 was inefficient and failed to meet Houston’s needs. The new 311 is a completely transformed entity which places focus exactly where it should be; on the customer. Today, Houstonians can reach 311 through a variety of channels that are convenient and easy to use.”
Mayor Annise Parker

Mayor Rahm Emanuel

Chicago, IL • In office 2011-now

Population: 2.719 million “Chicago launched Open311 as part of our unprecedented commitment to make City data more accessible and empower taxpayers,” said Mayor Emanuel. “I’m pleased that we can work with SeeClickFix to create new ways to improve service delivery, increase government accountability and improve the quality of life for all Chicagoans.”
Mayor Mike Duggan

Mayor Mike Duggan

Detroit, MI • In office 2013-now

Population: 688,701 “The Improve Detroit app [powered by SeeClickFix] has ushered in a new era of customer service and accountability in city government, It’s never been easier for Detroiters to get their voices heard and their complaints taken care of.”
Mayor Frank Ortis

Mayor Frank Ortis

Pembroke Pines, FL • In office 2004-now

Population: 162,329 “Remember — one broken window — that’s all it takes. SeeClickFix fixes that. We used to have a tremendous graffiti problem. Now we’ve eradicated it with SeeClickFix. Because we get it, the property owner has to fix it within 24 hours or we’ll go there and fix it and charge them. So, with SeeClickFix, don’t be afraid! Use it — your residents will love it, and you’ll love it.
Mayor Rick Kriseman

Mayor Rick Kriseman

St. Petersburg, FL • In office 2014-now

Population: 249,688 “If you come across a problem, take a picture, then track it; it's all online. This lets you track it and also allows you to engage with other members of the community. It's more transparent, more accountable, more efficient."
Mayor Jean Quan

Mayor Jean Quan

Oakland, CA • In office 2011-2015

Population: 406,253 “With diminishing resources, this system can help City staff work more effectively and enlist more citizens to get involved. One of my favorite neighborhood leaders says that ’Grime equals Crime.’ Together we can make Oakland more beautiful and safer.” 
Mayor Vincent Gray

Mayor Vincent Gray

Washington, DC • In office 2011-2015

Population: 658,893 “The new DC311 app provides another way to achieve a goal I announced during my State of the District Address this year: Making the District government the nation’s best and most responsive at providing services to our residents,” Mayor Gray said. “With this emerging technology, we continue to ensure that the District is a safe and beautiful place for all of our residents and visitors by giving them a tool for real-time collaboration with our government. If you see a pothole, graffiti, or a broken streetlight, you can snap a photo of it and send it directly to 311! Now there is, literally, an app for that – and within 30 seconds you can be on your way to a resolution.”
Mayor Richard Berry

Mayor Richard Berry

Albuquerque, NM • In office 2009-now

Population: 556,495 “This is about creating innovative approaches to everyday issues,” Mayor Richard J. Berry said. “Not only does this improve efficiencies within the City, but it provides a platform for addressing community issues with cost-effective technology. Through this new service, Albuquerque continues to show its progress as a technological and innovative leader in the Southwest and the nation.”
Mayor R.T. Rybak

Mayor R.T. Rybak

Minneapolis, MN • In office 2002-2014

Population: 400,070 “There have been many times when people have asked me when the City would have an app to report a pothole. Today is that day,” said Mayor R.T. Rybak. “But beyond letting us know about potholes and broken street lights, this new app will help make city staff more efficient, save the City money, and will also get more people involved in building a better and safer Minneapolis.”
Mayor Ted Gatsas

Mayor Ted Gatsas

Manchester, NH • In office 2010-now

Population: 110,378 “This app is a must-have for city residents, visitors and professionals. From the convenience of your mobile device, you can access all aspects of city government from contacting the Mayor and your local Alderman, to locating various athletic opportunities available to children, to finding out what exhibitions are featured at the Currier Museum of Art and purchasing tickets. Where technology is certainly a large and essential part of our everyday activities this is great news for the City of Manchester.”
Mayor Rick Sollars

Mayor Rick Sollars

Taylor, MI • In office 2013-now

Population: 61,817 “By adding a component like ‘Fix It! Taylor’ to our current system and making other adjustments, we can give our residents better service while alleviating some of the current phone traffic. Wait times on the telephone are, at times, unacceptable. As residents enter issues into the ‘Fix It! Taylor,’ those complaints will automatically be directed into our database system and channeled to the correct department to be fixed. Residents can track those problems online. They will see if someone else has made the same complaint and when the issue is fixed.Our hope is that ‘Fix It! Taylor’ will streamline and improve communication, and make the entire system very user friendly.”
Mayor Thomas Hoye Jr.

Mayor Thomas Hoye Jr.

Taunton, MA • In office 2012-now

Population: 56,069 “I think it’s been very effective. [Commonwealth Connect] certainly is a useful tool, not only for our residents, but for government, also, because you can kind of keep track where the problem spots are. It essentially gives you data in real time, and let’s people know when problems are being corrected. So far, so good.”
Mayor Liz Lempert

Mayor Liz Lempert

Princeton, NJ • In office 2015-now

Population: 16,265 “It’s really exciting for the town and will provide service at a whole new level to residents. There’s lots of great things about it, from the user’s end in terms of reporting and for us. If you want to, you can ask to be informed as your complaint works through the system.”
Executive Ken Ullman

Executive Ken Ullman

Howard County, MD • In office 2006-2014

Population: 304,580 “Today, we are taking the step to make Howard County more responsive, more innovative, and more efficient, than ever before…We will be crowd-sourcing a better County. The ‘Tell HoCo’ app is also a perfect internal management tool. Our public works department and recreation and parks staff have been using it for a couple of months to track their work and monitor their progress. This is eliminating paperwork, and making our crews more efficient.”
Mayor Gerald Jennings

Mayor Gerald Jennings

Albany, NY • In office 1994-2013

Population: 98,424 “A more user-friendly city website coupled with the power of SeeClickFix gives our citizens the online and mobile reporting capabilities to voice their concerns about a variety of city issues through easy-to-use categories, while also ensuring each city department is equipped with the best information possible to help resolve these concerns. I am proud that Albany is the first major city in New York State to adopt the SeeClickFix platform, and I look forward to its positive results in our community.”
Mayor Chris Coleman

Mayor Chris Coleman

St. Paul, MN  • In office 2006-now

Population: 294,873 “Technological excellence is no longer a choice. It is a necessity. In this digital age, we must meet residents where they are – and they’re on their smart phones. We can use this fact to make our city more responsive to our residents. Today, the city launched ‘Saint Paul Connect,’ our own mobile app available on Android and iPhone. Have a question about traffic lights? Encounter a pothole? It’s all right there.”