Recorded Webinar

Webinar: Getting the Word Out — Marketing SeeClickFix in Your Community

Your team has worked hard to configure and implement SeeClickFix, but now you need to get the word out to residents. What are best practices for marketing?

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Recorded Webinar

Smart Cities Webinar: Crowdsourcing Citizen Data to Enhance Response to Storms

The City of Gainesville, FL has been leveraging both their SeeClickFix and Cityworks platforms to crowdsource citizen data to combat severe storms.

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Recorded Webinar

Webinar : How Colleges Can Manage Services by Engaging their Students

Susquehanna University has been using SeeClickFix manage services efficiently and easily by engaging their students. After implementing SeeClickFix at the beginning of the school year, Susquehanna has already over 600 app downloads from students. Of the 982 issues reported by students, Susquehanna has fixed 85%. Chris Bailey, the Director of Facilities Management, is thrilled. Issues are getting resolved faster, students are more engaged, and the campus is more beautiful than ever before.

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Recorded Webinar

One Year In: How SeeClickFix in Cambridge, MA has Evolved Based on Resident Use & Feedback

The City of Cambridge, MA has been using SeeClickFix for the past 9 months to empower citizens to report issues through mobile or web tools directly to City Hall. It has been a tremendous success.

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Recorded Webinar

Using Civic Technology for Code Enforcement

Code Enforcement departments across the country have been using SeeClickFix to build more resilient neighborhoods for years. This webinar is a deep dive into on Code Enforcement department in the City of New Haven, CT

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Recorded Webinar

Webinar : Building a Smart City with Citizen Services

The City of Winston-Salem, NC is leading the way in their state of North Carolina — continually improving their customer service and engaging their citizens. Any city in any state across America can learn from how this city is becoming a smart city with citizen services.

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User Summit 2016

Presentation : SeeClickFix Work

Learn about how SeeClickFix Work increases the efficiency of your organization’s issue management, facilitates better communications both internally and externally, and establishes a more consistent, intuitive workflow providing improved analytics using new, simplified interfaces and interactions in the CRM.

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User Summit 2016

Presentation : Setting up a 311 Center

As Communications Director in the Mayor’s Office, Ron wanted a better way to serve residents and improve communication. With a limited budget, his solution was to set up a 311 Center run by volunteers with SeeClickFix as the platform connecting everything together.

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User Summit 2016

Presentation : Communication Strategies

Learn strategies to deal with getting SeeClickFix off the ground in your community or breathing new life into your existing user base. We’ll focus on leveraging Neighborhood groups and community organizers. Denise will also relate a number of value lessons learned when the town of Macon consolidated with Bibb County.

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User Summit 2016

Presentation : Detroit Implementation and Internal Buy-In

Hear the successes and lessons learned from Improve Detroit, an ambitious 100 day plan focused on leveraging technology to connect the citizens of Detroit with their local government services, from its manager, Amy Sovereign.

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