One Year In

How SeeClickFix in Cambridge, MA has Evolved Based on Resident Use & Feedback

(Note: The webinar was cut off at the end because of a fire alarm! If you are interested in learning a little more of the Cambridge story reach out to us at

Cities across the country have been trying to find ways to utilize data to make better decisions.

The City of Cambridge, MA has been using SeeClickFix for one year to empower citizens to report issues through mobile or web tools directly to City Hall. It has been a tremendous success. In particular, the City of Cambridge has been using SeeClickFix reports (including an "Other" category) to achieve a more robust understanding of the issues citizens care about the most.

Learn directly from Dan Riviello, Community Relations Manager at the City of Cambridge Department of Public Works, about how the city is using civic technology to become a better place to live.