When a citizen reports an issue, it’s common to head out the door and get right to work. But how are you keeping track of everything that needs to be done? How are you communicating with your team and your citizens, letting them know that you’re responding to their needs?
SeeClickFix | Recorded Webinar Archives
In February, the City of Mount Pleasant, MI launched SeeClickFix. They hit the ground running with a markedly successful marketing campaign that led to 935 app downloads rapidly. Join us for this webinar with Mount Pleasant to learn the inside scoop in how to get broad adoption of a new app — quickly and easily.
The City of Toledo, OH is the 1st city in Ohio to be awarded the well-known and recognized “Citizen Engaged Community” designation for their EngageToledo call center and app, powered by SeeClickFix.
We want your system to run as smoothly and efficiently as possible. As we’ve worked with partners across the country, we’ve come to recognize there are simple best practices that make a huge impact.
Your team has worked hard to configure and implement SeeClickFix, but now you need to get the word out to residents. What are best practices for marketing?
The City of Gainesville, FL has been leveraging both their SeeClickFix and Cityworks platforms to crowdsource citizen data to combat severe storms.
Susquehanna University has been using SeeClickFix manage services efficiently and easily by engaging their students. After implementing SeeClickFix at the beginning of the school year, Susquehanna has already over 600 app downloads from students. Of the 982 issues reported by students, Susquehanna has fixed 85%. Chris Bailey, the Director of Facilities Management, is thrilled. Issues are getting resolved faster, students are more engaged, and the campus is more beautiful than ever before.
The City of Cambridge, MA has been using SeeClickFix for the past 9 months to empower citizens to report issues through mobile or web tools directly to City Hall. It has been a tremendous success.
Code Enforcement departments across the country have been using SeeClickFix to build more resilient neighborhoods for years. This webinar is a deep dive into on Code Enforcement department in the City of New Haven, CT
The City of Winston-Salem, NC is leading the way in their state of North Carolina — continually improving their customer service and engaging their citizens. Any city in any state across America can learn from how this city is becoming a smart city with citizen services.