SeeClickFix | User Summit 2016 Archives

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Learn about how SeeClickFix Work increases the efficiency of your organization’s issue management, facilitates better communications both internally and externally, and establishes a more consistent, intuitive workflow providing improved analytics using new, simplified interfaces and interactions in the CRM.

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As Communications Director in the Mayor’s Office, Ron wanted a better way to serve residents and improve communication. With a limited budget, his solution was to set up a 311 Center run by volunteers with SeeClickFix as the platform connecting everything together.

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Learn strategies to deal with getting SeeClickFix off the ground in your community or breathing new life into your existing user base. We’ll focus on leveraging Neighborhood groups and community organizers. Denise will also relate a number of value lessons learned when the town of Macon consolidated with Bibb County.

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Hear the successes and lessons learned from Improve Detroit, an ambitious 100 day plan focused on leveraging technology to connect the citizens of Detroit with their local government services, from its manager, Amy Sovereign.

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Learn about best practices for managing internal communication with SeeClickFix. Explore current and upcoming features and how they can streamline communication within your organization.

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A city exists, fundamentally, for the people of the city. So, why aren’t more people involved in the definition of what a city provides – its services, programs, and policies? Learn more about how Gainesville is using tools like 311GNV to co-design with its citizens.

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Learn from Bill Ward, Director of Code Enforcement at the City of Burlington, about how the City has been using SeeClickFix to collect dropped syringes safely — while leveraging SeeClickFix data to address the heroin crisis long-term. Recommended for health dept. officials, parks and recreation, police officers, social services.

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SeeClickFix is the perfect platform for neighboring partners to use when citizen-reported issues cross jurisdictional boundaries. Examples of this will be shown through the lens of two SCF Partners in sunny Florida: the City of St. Petersburg and Pinellas County.

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Katie and Jean worked closely to launch SeeClickFix in Sarasota County last March. Along the way, they encountered internal and external challenges that helped them both learn how to best implement SeeClickFix for an organization. Hear their successes and challenges and share pro-tips for aligning SeeClickFix with your daily workflow.